Privacy Policy

Your privacy is our highest priority. Regarding any personal information we may collect about you, including on our website, https://rydalmoldremediation.com/, and other sites we control and administer, Rydal Mold Remediation will adhere to all applicable laws and regulations and respect your privacy.

Information that can be used to identify an individual is considered personal information. This includes your personal information (such as your name, address, and date of birth), your devices, payment information, and even how you use a website or online service.

Please be aware that if our website contains links to third-party sites and services, those sites and services may have their own privacy rules. After clicking on a link to third-party material, you should review their posted privacy policies to see how they gather and utilize personal data. This Privacy Statement does not apply to any activities you engage in after leaving our website.

This policy goes into effect on January 1 2022.

Last updated: 9 January 2022

Information We Gather

The information we collect falls into two categories: “information voluntarily provided” and “information automatically collected.”

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

The phrase “automatically collected” refers to any information automatically transmitted by your devices when you utilize our products and services.

Log Data

When you visit our website, our servers may log the basic information sent by your web browser. It may contain the Internet Protocol (IP) address of your device, the kind and version of your browser, the pages you visit, the time and date of your visit, the length of time spent on each page, and other information regarding your visit.

In addition, if you encounter certain difficulties while using the site, we may automatically gather information about the error and its occurrence. This data may contain technical information about your equipment, what you were attempting to accomplish when the issue occurred, and other relevant technical information. You could or might not receive notification of such errors, even in the instant they occur, that they have occurred or the nature of the fault.

It may be feasible to integrate this information with other data in order to identify specific persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

Type of Device
System Operating Software
Geo-location data

Depending on the settings of your device and software, the data we collect may vary. Consult the policies of your device manufacturer or software provider to determine what information they make available to us.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Gathering and Usage of Information

When you perform any of the following actions on our site, we may collect your personal information:

Acquire a subscription

Access our content using a mobile device or web browser.

When you mention us on social networking sites

We may collect, retain, use, and disclose information for the following purposes, and we will not further handle personal information in a manner that is incompatible with these purposes:

to supply you with our platform’s core features and services

We may mix voluntarily provided and automatically collected personal data with general information or research data from other reliable sources. If you consent to our accessing your social media profiles, for example, we may combine information obtained from such profiles with information received directly from you to improve your experience with our site and services, such as by providing you with more personalized content.

Security of Your Personal Information

When we collect and process personal information, and for as long as we have it, we shall protect it using commercially reasonable means against loss, theft, and unauthorized access, disclosure, copying, use, and alteration.

No technique of electronic transmission or storage is 100% secure, and no one can guarantee total data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.

How Long We Keep Your Personal Information

We only retain your personal data for as long as is required. This period may vary based on the purpose for which we use your data in accordance with this privacy statement. For example, if you have provided us with personal information such as your email address when contacting us about a specific query, we may keep this information for as long as your inquiry is active and for our own records, so that we can properly respond to such queries in the future. If your personal information is no longer required for this purpose, we will destroy or anonymize it by removing any identifying details.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not explicitly target children under 13 with any of our products or services, nor do we knowingly collect personal information from children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

a parent, subsidiary, or affiliate of our company

third-party service providers, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators our employees, contractors, and/or related entities our existing or potential agents or business partners

our employees, contractors, and/or related entities

our existing or potential agents or business partners

credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you

courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you

third parties to collect and process data

an entity that buys, or to which we transfer all or substantially all of our assets and business

Among the third parties we now work with are:

Clicky
Google Analytics

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

You may withdraw your agreement to our use of your personal information for direct marketing at any time by contacting us using the details provided below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: In the event of a data breach, we shall comply with all applicable legislation.

Complaints: If you feel that we have violated a relevant data protection law and wish to file a complaint, please contact us using the information provided below and provide complete details of the alleged violation. We will promptly investigate your complaint and provide you with a written response detailing the outcome of our inquiry and the steps we will take to resolve it. Regarding your complaint, you also have the option to contact a regulatory agency or data protection authority.

Unsubscribe: To unsubscribe from our email database or opt out of communications (including marketing communications), please contact us using the details in this privacy statement, or use the opt-out options given in the communication. We may need specific information from you in order to confirm your identity.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Refer to our Cookie Policy for additional details.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may contain links to non-owned and operated external websites. Please be aware that we have no control over the content or policies of these sites and cannot be held liable for their separate privacy policies.

Changes to This Policy

We may modify our privacy policy at our discretion to reflect changes to our business processes, current acceptable practices, or legislation or regulations. If we decide to modify this privacy policy, we will post the updated version via the same link you used to access this policy.

If required by law, we will get your consent or provide you the opportunity to consent to or decline any new uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where only Australian privacy laws govern the disclosure of your personal information, you agree that certain third parties may not be governed by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You accept that if any such third party participates in any act or practice that violates the Australian Privacy Principles, it will not be liable under the Privacy Act and you will not be entitled to seek recourse under the Privacy Act.

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please send us an email with the subject line “Request for California privacy information.” using the contact information contained in this privacy statement. Once every calendar year, you may submit a request of this nature. We shall supply you with a list of the types of personally identifiable information we provided to other organizations for their marketing purposes during the preceding calendar year, as well as the names of those companies. Not all personal information transmitted in this manner is protected under section 1798.83 of the California Civil Code.

Do Not Track

Some browsers contain a “Do Not Track” function that allows you to instruct websites not to track your online activities. We do not currently respond to browser “Do Not Track” signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities. Please refer to the Cookies section of this privacy policy for more information.

CCPA-permitted financial incentives

In accordance with your nondiscrimination right, we may provide you certain financial incentives permitted by the CCPA, which may result in different prices, rates, or quality levels for the goods and services we provide.

Any monetary incentive permitted under the CCPA will be proportional to the value of your personal data, and we will give written terms that describe the nature of the offer. Your participation in a financial incentive program requires your opt-in consent, which you may revoke at any time.

California Notice of Collection

We have gathered the following categories of personal information as outlined by the California Consumer Privacy Act in the last year:

i. Geolocation data.

For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

The categories of personal information we have acquired about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose or sold;
The types of third parties to whom personal information was given or sold for commercial purposes.
The business or commercial rationale for acquiring or selling your personal information; and The specific personal information that we have collected.
The specific components of your personal information that we have acquired.

To exercise any of these rights, please use the contact information provided in this privacy statement.

Shine the Light

In addition to the rights stated above, if you are a California resident, you have the right to request information about how we disclose certain personal information as specified by California’s “Shine the Light” law with third parties and affiliates for their own direct marketing purposes.

To receive this information, email us a request using the contact details specified in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Rydal Mold Remediation
contactus@rydalmoldremediation.com